FAQs

We try our best to ship items as fast as we can. Please allow 3-5 days processing time for your order to ship out, shipping times vary based on your location. Most shipping times are specified on the product pages. If it's not stated, please allow an estimated 2-4 weeks for delivery.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days please email us.

Shipping times vary based on your location. Most shipping times are specified on the product pages. If it's not stated, please allow an estimated 2-4 weeks for delivery.

Generally, we can't modify, cancel, or refund orders before delivery, but there are some exceptions. If you think you qualify for a refund before your order ships, please email us, and we'll do our best to help.

We're here to help! If your product is defective or damaged, we offer a 100% money-back guarantee. You can return it within 30 days of purchase. If it's been more than 30 days, we're sorry but we can't offer a refund, credit, or exchange.

Please note that return shipping is at your expense. Once we receive the returned item, we'll refund the full purchase amount. Don't forget to include your name and order number with the return.

If your package is still on the way, you'll need to wait for it to arrive before you can return it for a refund. Thank you for understanding!

If you entered an incorrect address, just reply to your order confirmation email with the correct details. Please notify us within 8 hours, and we'll update it for you. Unfortunately, we can't offer a refund after the 8-hour window.